Raley's in El Dorado Hills, CA Closed now

Reviews about Raley's

• ★ ★ ★ ★ ★

  November 11, 2019, by Tyler Abers
  Lots of food assortments and is the size of a normal store not anything to big like Costco but more like Safeway also is good for vacationers to get some food or just people that live here it is also next to various restaurants and the town center and is good for meeting up with people as it is in one central area.
• ★ ★ ☆ ☆ ☆

  August 31, 2019, by Jennefer Accettura
  My family and I have been shopping at this store since we moved to the area 16years ago. Our experience have always been good to great up until this past Friday. I came in to get something for dinner, I got 2 different types of soups (2 clam chowder and 1 crab bisque) along with some groceries. My poor husband became violently I'll within 2hrs of eating the clam chowder I got for him, vomiting and diarrhea all night and I had nausea and chills from having the crab bisque. That night I tried to reach the store manager 2 times but didn't get one. So I called the 800 customer service line that's printed on the store receipt, to report what happened to us. Not much help from them, only given instructions to visit the store to file an incident report and bring in the containers and any leftover soup for them to examine. It's really disheartening to find that the store doesn't want to own fault. When I finally felt well enough to go to the store, which was on Sunday, I spoke to the manager Bill, who was less than compassionate nor sympathetic. And to top it off, he didn't even offer to refund me for the cost of the 3 bowls of soup that just put my husband through hell, I had to ask for it!! I'm waiting until Tuesday for John to come back, who is supposed to be the person who handles this type of problem that occurs in the store. Bill gave me John's number to follow up with him, but why should I be the one to call to give him a follow up!? I'm hoping my encounter will be better with John. We will see...